Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision.
You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.
We offer a full 12 month manufacturer’s warranty on all our products. That items purchased from us are free from defects and perform according to their required use. During that time, we will repair or replace at our discretion all items assessed as possessing a manufacturing fault. We do not warranty items where there is evidence of unusual wear and tear and/or signs of physical abuse. We will however, at our discretion, offer repair or replacement at manufacturers cost, items that have been damaged or broken, whether wilfully or accidental, on presentation of the original item.